1. Delivery Coverage
We currently deliver across India through our courier and logistics partners, covering 90,000+ serviceable PIN codes.
Delivery availability may vary depending on the destination and courier serviceability.
2. Order Processing & Dispatch
Standard orders are generally dispatched within 24–48 business hours, excluding Sundays and public holidays.
Certain seasonal or pre-booked products may have different dispatch timelines, which will be communicated on the relevant product page or at the time of ordering.
3. Estimated Delivery Time
After dispatch, estimated delivery times are:
- Metro cities: approximately 2–3 business days
- Other serviceable locations: approximately 4–6 business days
These are estimated timelines and are not guaranteed delivery dates.
Delivery may take longer because of weather, public holidays, courier disruptions, remote locations, incorrect addresses, natural events or other circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be clearly displayed before you complete your order.
Any free-shipping offer or minimum-order threshold will be stated on the website or at checkout.
5. Order Tracking
Once your order is dispatched, tracking details including the AWB/tracking number will be shared through available communication channels such as WhatsApp, SMS or email.
Live tracking may also be available through our website or the relevant courier tracking service.
6. Delivery Address
Customers are responsible for providing an accurate:
Name, Delivery address, PIN code, Mobile number, Email address, where required
If delivery fails because of an incorrect or incomplete address or repeated unavailability of the recipient, additional delivery or re-dispatch charges may apply where applicable.
7. Delayed Deliveries
While we work with our logistics partners to meet estimated delivery timelines, delays may occur due to circumstances beyond our control.
If your order is delayed, please contact us at response@behestofnature.com or WhatsApp +91 91373 72330 and we will assist you in tracking the shipment.
8. Damaged or Leaking Packages
If your package arrives damaged, leaking, tampered with or otherwise compromised, please contact us within 24 hours of delivery.
Please retain the product and packaging and provide photographs of the affected product, packaging and shipping label. For details of replacement and refund procedures, please refer to our Returns & Refund Policy.
9. Seasonal & Fresh Produce
For seasonal products, including fresh Alphonso mangoes, dispatch depends on natural harvest and ripening conditions.
Weather, crop conditions and natural variations may affect the timing of dispatch.
Where there is a material change to the expected dispatch period, we will make reasonable efforts to inform the customer.
10. International Shipping
Unless specifically stated otherwise at checkout, our website currently offers delivery within India only.
For any further clarifications, please contact us at: response@behestofnature.com
WhatsApp: +91 91373 72330